About us

Welcome to https://lookgal.com/ that is operated under LOOKGAL PTE. LTD. - a limited company located at: 68 Circular Road #02-01, 049422, Singapore and its affiliates provide access to the https://lookgal.com/ (the "website") to your shopping experience.

WHO ARE WE?

LOOKGAL is an international e-commerce platform where curated a collection of the most popular and trending products in the market from around the world. We surface the best new products, every day. It's a place for product-loving enthusiasts to share and geek out about the latest gadgets. Our dedicated team is committed to sourcing the most innovative and fun lifestyle products from our extensive network of trusted partners so you can just relax and shop at the tip of your fingers. Our business covers more than 220 countries and regions around the world.

OUR MISSION

LOOKGAL prides ourshelves on offering on-trend styles catering to women, man and children, also the top trending and usseful categories for your sweet home that won’t break the bank. LOOKGAL adheres to the concept that "bring evething you need to your home." LOOKGAL is able to stay on top of the latest trends from around the globe while rapidly bringing these styles to market. So whether you're searching for dresses and graphic tees or essential tools fot your house, LOOKGAL is the ultimate one-stop-shop for the modern yet economical products. Our aims to promptly offer best quality products at appealing prices to every user in the world.

WHERE YOU CAN FIND US

LOOKGAL now ships to over 220 countries and regions worldwide. With websites supporting the United States, Spain, France, Russia, Germany, Italy, Australia and the Middle East, LOOKGAL ships from one of its many globally positioned warehouses. LOOKGAL continues to thrive due in part to the company's values in controlling the excellence of in-house production. LOOKGAL aims to provide the highest value trendy pieces while also being dedicated to quality, value and service.

MEET LOOKGAL

Product Design

When selecting which material manufacturers to work, we have been through many waves of partnerships over the years. In addition to the style and design, we put a great deal of value into material quality. We want our customers to feel comfortable, as if they are being with our products. At the same time, we don't want to increase the cost or production and, therefore, the price for our customers. After comparing many manufacturers, and after much trial and error, we have found a good balance between quality and cost and have established stable operations with our current producers.

Before we make our products available to you, our professional designers perform rigorous quality assurance tests to approve every item of our poroducts. We invite testers to try the products and consider the overall experiences. We continually modify the product item until the experience is perfect. Our products often go through multiple changes and transformations before it is available for sale. Only the products are listed on our website.

Manufacturing

Once the design has been prototyped, the product officially enters into the production chain. At this point, advanced equipment and professional handiwork come into play. When we visit the factories, we sometimes lament the production-related inefficiencies. However, we are very pleased that through effective communication and cooperation, we are able to see shortened production cycles to release new products.

Quality Assurance

We carry out quality inspection of all of our products before officially introducing them to the market. We check for style, color, sizing, workmanship, performance and quality, etc. in order to eliminate any and all problems. We take measures to ensure that all of the cutting, sewing or assembling meet our quality requirements. There are ideal positions for each of these stages of production. Our workers follow guidebooks to ensure flawless appearance of the finalized product. After the quality inspection, each product is sent to our warehouse, where our employees will review the product again during the packaging stage.

Logistics and Transportation

Logistics and transportation is a critical process. We are continually thinking about how to save time and cost. We have established a well-organized warehouse that is continually developing methods of increased efficiency, when it comes to stocking, distribution, sorting, packaging, etc. In the past 10 years, we have grown from a small storehouse to a warehouse of over10,000 square meters.

In terms of transportation, we coordinate with companies so that we can always have plane or truck on standby for us. LOOKGAL has shipped to more than 80 countries around the world, including the United States, Spain, France, Russia, Germany, Italy, Australia and the Middle East, etc.

We understand that waiting for express delivery can a difficult but surprising process. We hope to exceed your expectations when it comes to trasnporting your goods.

Customer Service

We believe that clothes are beautiful because of the people who wear them, so it is our customers who truly breathe life and existence into our products. The customer has been on our mind since the inception of each of our products. We have customer service representatives in many different countries that speak English, French, German, Russian, Arabic, etc. Whether you are happy or unhappy with your purchases, we want to hear your thoughts.

If you have any questions or comments, please do not hesitate to contact us through:

Email: support@lookgal.com

Phone number: +1(212) 235-1167

Sincerely,

NGUYEN HOAI THU – Managing Director

on behalf of LOOKGAL PTE. LTD.